At SecureMesh Store, operated by NewPro Screen Rolls, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect data when you visit our website newproscreenrolls.com or make a purchase from us. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, phone number, and payment details (e.g., credit card information processed via secure third-party providers).
  • Transaction Data: Details about the products you purchase, such as Aluminum Screening, Genius® Retractable Screens, or Porch Screening Systems, along with order history and payment method.
  • Technical Data: Information about your device, IP address, browser type, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer support team at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders for screening products, including shipping and customer service.
  • To communicate with you about your order, account, or inquiries, and to send promotional materials (if you have opted in).
  • To improve our website, product offerings, and customer experience based on user behavior and preferences.
  • To prevent fraud and enhance the security of our website and payment systems.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions. These providers have their own privacy policies governing your data.
  • Shipping Partners: To deliver products to your address, especially for international shipments (excluding Asia and some remote areas).
  • Service Providers: Companies that assist us with website hosting, analytics, marketing, and customer support, all of whom are bound by confidentiality agreements.
  • Legal Authorities: If required by law, we may disclose information to comply with regulations, protect our rights, or prevent fraud.

4. Data Storage and Security

We implement robust security measures to protect your data:

  • All payment transactions are processed through PCI-compliant systems with encryption and fraud prevention measures.
  • Personal data is stored on secure servers and accessed only by authorized personnel.
  • While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to safeguard your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request details of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your account information.
  • Deletion: You can request deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Functional Cookies: These remember your preferences, such as login details or items in your cart.
  • Analytical Cookies: We use tools like Google Analytics to understand how customers use our site, which helps us improve our product range and user interface.
  • Advertising Cookies: These may be used to show relevant ads for our screening products on other websites.

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionalities.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses where necessary.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our customer support team at:

Email: [email protected]
Address: 1341 Cantebury Drive, New York, US 10007